{"id":"2022_ram_promaster","make":"Ram","make_slug":"ram","model":"ProMaster","model_slug":"promaster","year":2022,"url":"/ram/promaster/2022/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V876000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Rollx Vans","reported":"2025-12-17","owner_notified":"2026-02-05","units":86,"summary":"Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V720000","component":"ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY","mfr":"Chrysler (FCA US, LLC)","reported":"2025-10-23","owner_notified":"2025-12-11","units":300691,"summary":"Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.","consequence":"Electrical circuits that overheat increase the risk of a fire.","remedy":"Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"67C, B3C, C9C","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"25V330000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US, LLC)","reported":"2025-05-21","owner_notified":"2025-06-12","units":235640,"summary":"Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","consequence":"A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"40C","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"24V436000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US, LLC)","reported":"2024-06-13","owner_notified":"2024-07-09","units":1033433,"summary":"Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and\u00c2\u00a0Ram Promaster vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.","remedy":"Dealers will update the radio software or the software will be OTA, \"Over-The-Air,\" free of charge.  Owner notification letters were mailed beginning July 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 66B and 79B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"66B, 79B","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"24V416000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Chrysler (FCA US, LLC)","reported":"2024-06-06","owner_notified":"2024-08-01","units":266,"summary":"Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles.  The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 110, \"Tire Selection and Rims.\"","consequence":"A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury.  Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.","remedy":"Dealers will install a door beam and apply an overlay label, free of charge.  Owner notification letters were mailed August 1, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 53B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"53B","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"24V197000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"Chrysler (FCA US, LLC) (Stellantis)","reported":"2024-03-14","owner_notified":"2025-02-20","units":12375,"summary":"Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles.  The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","consequence":"An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers.  Both scenarios can increase the risk of a crash.","remedy":"Dealers will inspect and replace the harness, as necessary free of charge.  Owner notification letters were mailed February 20, 2025.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 21B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21B","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V129000","component":"SEAT BELTS:FRONT:BUCKLE ASSEMBLY","mfr":"Chrysler (FCA US, LLC)","reported":"2024-02-22","owner_notified":"2024-04-09","units":27744,"summary":"Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles.  The driver seat belt warning light and audible chime may not activate as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.","remedy":"Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge.  Owner notification letters were mailed April 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 02B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"02B","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V947000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US, LLC)","reported":"2022-12-22","owner_notified":"2023-02-07","units":38,"summary":"Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera.  The analog rearview camera is the incorrect type of camera and cannot be installed.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.","remedy":"Dealers will supply a digital rearview camera, free of charge.  Owner notification letters were mailed February 7, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is ZC5","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"ZC5","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":8,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":44,"grade":"F","complaints":{"count":63,"crash":1,"fire":1,"injured":0,"deaths":0,"comps":[["Forward Collision Avoidance",19],["Steering",18],["Electrical System",14],["Engine",8],["Service Brakes",7],["Vehicle Speed Control",6]],"by_year":{"2022":11,"2023":9,"2024":13,"2025":15,"2026":15},"excerpts":[["2023-10-15","Forward Collision Avoidance","Van brakes unexpectedly causing loss of control of vehicle for up to 5 seconds. Cannot accelerate when this occurs. While entering a major highway and accelerating, the van braked on its own and would not accelerate causing a semi to almost run into the back end of the van. The braking happens frequently and without wa\u2026"],["2023-09-19","Vehicle Speed Control","When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought \u2026"],["2023-09-11","Forward Collision Avoidance","Forward Collision Warning (\"FCW\") shuts down during vehicle operation, FCW Off dash warning light comes on, dash message system indicates FCW system restarting a couple of times, and then messages FCW unable to start, take unit to the dealer for servicing. This happens about every other time vehicle is started. Vehicle\u2026"]]},"investigations":[{"action":"PE26002","component":"STEERING:RACK AND PINION:RACK","opened":"2026-03-02","closed":"","campaign":"","subject":"Loss of Power Steering Assist","summary":"The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluati"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":63},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}