{"id":"2022_chevrolet_express","make":"Chevrolet","make_slug":"chevrolet","model":"Express","model_slug":"express","year":2022,"url":"/chevrolet/express/2022/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"24V839000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE","mfr":"General Motors, LLC","reported":"2024-11-07","owner_notified":"2024-12-09","units":77824,"summary":"General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles.  Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.","consequence":"Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.","remedy":"Dealers will update the transmission control module software calibration, free of charge.  Owner notification letters were mailed December 9, 2024.  Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242471620.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242471620","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"23V247000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"General Motors, LLC","reported":"2023-04-06","owner_notified":"2023-05-02","units":150830,"summary":"General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system.  When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.","consequence":"An overheated electrical circuit increases the risk of a fire.","remedy":"Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge.  Owner notification letters were mailed May 2, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GMC's number for this recall is N222386050.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N222386050","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":2,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":82,"grade":"B","complaints":{"count":7,"crash":1,"fire":0,"injured":1,"deaths":0,"comps":[["Power Train",3],["Vehicle Speed Control",3],["Engine",3],["Electrical System",2],["Latches/Locks/Linkages",1],["Structure",1]],"by_year":{"2024":1,"2025":5,"2026":1},"excerpts":[["2025-10-21","Service Brakes","I have 2023 Jayco Redhawk SE mounted on a Chevy Express 4500 Cutaway chassis with only 5300 miles on it. Chevrolet dealer ran diagnostics and replaced an ABS sensor which had no impact on the problem. I have an appointment to have it looked at by another dealership recommended by Chevy Customer Service. It is not safe \u2026"],["2025-07-25","Power Train","Transmission problem Reduce Power, unintended deceleration and unintended deceleration with the reverse or complete stop."],["2025-07-25","Power Train","Transmission problem Reduce Power, unintended deceleration and unintended deceleration with the reverse or complete stop."]]},"investigations":[{"action":"PE23016","component":"POWER TRAIN","opened":"2023-09-27","closed":"2025-01-10","campaign":"","subject":"6L90 Transmission Failure","summary":"The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 2021 to April 2021. This out of tolerance machining may create excessive wear to the valve body check balls, possibly resulting in an inability to engage drive or reverse. The potential loss of drivabili"}],"ncap":[{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.279,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":7},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}