{"id":"2021_toyota_rav4_prime","make":"Toyota","make_slug":"toyota","model":"RAV4 Prime","model_slug":"rav4-prime","year":2021,"url":"/toyota/rav4-prime/2021/","pts":["phev"],"configs":[{"id":42793,"model":"RAV4 Prime 4WD","pt":"phev","drive":"All-Wheel Drive","trany":"Automatic (AV-S6)","cyl":4,"displ":2.5,"eng":"SIDI & PFI","turbo":false,"super":false,"start_stop":true,"city":40,"hwy":36,"comb":38,"cityA":105,"hwyA":84,"combA":94,"kwh100":36.0,"range":null,"range_city":null,"range_hwy":null,"erange":42.0,"phev_comb":65,"charge240":4.5,"charge240b":0.0,"charger":"","charger_b":"","motor":"40 and 134 kW AC Induction","fuel":"Regular Gas and Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":72,"fe_score":10,"ghg_score":10,"fuel_cost":1650,"save_spend":6000,"guzzler":false,"mfr_code":"TYX","modified":"Fri Mar 25 00:00:00 EDT 2022"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","epa_certified":true,"recalls":[{"campaign":"23V478000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-07-12","owner_notified":"2023-12-29","units":43442,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles.  The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.","consequence":"A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.","remedy":"Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius).  Dealers will replace the DC-DC converter, free of charge.  Owner notification letters were mailed December 29, 2023.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TB07/23LB01.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TB07/23LB01","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"23V041000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-02-02","owner_notified":"2023-02-27","units":16679,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.","consequence":"An engine stall increases the risk of a crash.","remedy":"Dealers will update the HEV ECU software, free of charge.  Owner notification letters are expected to be mailed February 27, 2023.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TA01.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TA01","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V239000","component":"ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2022-04-13","owner_notified":"2022-05-27","units":458110,"summary":"Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles.  The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, \"Electronic Stability Control Systems.\"","consequence":"Driving with a deactivated stability control system increases the risk of a crash.","remedy":"Dealers will update the Skid Control ECU software, free of charge.  Owner notification letters were mailed May 27, 2022.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's number for this recall is 22TA03.  Lexus' number for this recall is 22LA01.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22TA03, 22LA01","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"20V698000","component":"EXTERIOR LIGHTING:HEADLIGHTS","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2020-11-12","owner_notified":"2021-01-06","units":413,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles.  The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","consequence":"Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.","remedy":"Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge.  The recall began January 6, 2021.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's number for this recall is 20TA15.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20TA15","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":4,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":66,"grade":"D","complaints":{"count":98,"crash":12,"fire":1,"injured":5,"deaths":0,"comps":[["Electrical System",37],["Unspecified",23],["Fuel/Propulsion System",18],["Service Brakes",16],["Forward Collision Avoidance",11],["Air Bags",5]],"by_year":{"2021":11,"2022":28,"2023":22,"2024":26,"2025":4,"2026":7},"excerpts":[["2022-06-04","Service Brakes","We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the car regains brakes,\u2026"],["2022-05-28","Fuel/Propulsion System","Today, May 28, 2022, between 11:40am and 11:45am, I was making a left at an intersection when the vehicle did not respond to my pressing of the gas pedal input. It was highly dangerous and the oncoming traffic had to slow down not to hit me. The car, which usually responds very well to my pressing the gas pedal has not\u2026"],["2022-05-11","Service Brakes","All four brake rotors are defective, the metal is pitted scored and not smooth, as it should be. This increases the braking distance. The vehicle is equipped with regenerative braking thus increasing the brake service interval. With mileage at 21600 this is not normal. Upon inspection at the dealer, it was described as\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[],"popularity":2,"headline":{"range":null,"mpg":38,"ncap":null,"complaints":98},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}