{"id":"2021_ford_e_series","make":"Ford","make_slug":"ford","model":"E-Series","model_slug":"e-series","year":2021,"url":"/ford/e-series/2021/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V793000","component":"ENGINE","mfr":"Ford Motor Company","reported":"2025-11-17","owner_notified":"2026-01-07","units":7046,"summary":"Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.","consequence":"Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.","remedy":"Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SC7","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"24V097000","component":"STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS","mfr":"Ford Motor Company","reported":"2024-02-09","owner_notified":"2024-06-21","units":16543,"summary":"Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels.  An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.","consequence":"A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.","remedy":"Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge.  Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall.  Owner notification letters were mailed on June 21, 2024.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S07.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24S07","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V089000","component":"STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS","mfr":"Ford Motor Company","reported":"2022-02-16","owner_notified":"2022-03-18","units":44219,"summary":"Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels.  An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.","consequence":"A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.","remedy":"Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge.  Owner notification letters were mailed on March 18, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S08.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S08","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V795000","component":"ENGINE","mfr":"Ford Motor Company","reported":"2020-12-17","owner_notified":"2021-02-15","units":29344,"summary":"Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles.  The underside of the engine cover may have mispositioned insulation, allowing the cover to get excessively hot.","consequence":"Direct and continuous contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.","remedy":"Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the engine cover. The dealer will also update the powertrain calibration for heat management under elevated idle conditions should a vehicle be equipped with SEIC or BCP, free of charge.  The recall began February 15, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S73.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S73","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"20V175000","component":"SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP","mfr":"Ford Motor Company","reported":"2020-03-23","owner_notified":"2020-05-18","units":2871,"summary":"Ford Motor Company  (Ford) is recalling certain 2021 E-350 and E-450 vehicles.  A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).","consequence":"Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall.  Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality.  These scenarios increase the risk of a crash.","remedy":"Ford will notify owners, and dealers will inspect the wire harness for damage.  If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components.  If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components.  All services will be performed free of charge.  The recall began May 18, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S13.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S13","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V099000","component":"POWER TRAIN:DRIVELINE:DRIVESHAFT","mfr":"Ford Motor Company","reported":"2020-02-21","owner_notified":"2020-03-19","units":319,"summary":"Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles.  The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.","consequence":"If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.  Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.","remedy":"Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge.  The recall began March 19, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S09.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S09","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":6,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":38,"grade":"F","complaints":{"count":47,"crash":1,"fire":0,"injured":0,"deaths":0,"comps":[["Steering",18],["Service Brakes, Hydraulic",15],["Engine",15],["Vehicle Speed Control",7],["Service Brakes",6],["Unspecified",6]],"by_year":{"2021":8,"2022":12,"2023":7,"2024":9,"2025":9,"2026":2},"excerpts":[["2025-11-28","Engine","Engine failure at 78,172, excess wear to the camshaft lobes and valve tappet surface. We have had 22 failures. There was a recall -24B27 for 2021 and 2022 models year for idle oil pressure. Most vans had 70 to 80k on them by the time we received a letter. Some engine have been changed twice. Ford has a serious problem \u2026"],["2025-02-17","Engine","This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall."],["2025-02-17","Engine","This is one of 4 of my 2021 ford econoline fleet vehicles purchased in 2021 that have had engine failure. I am one of many contractors in my area and others around the country who have had this issue with the same F59 engine. Ford has failed to issue a recall."]]},"investigations":[{"action":"RQ24003","component":"STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS","opened":"2024-02-27","closed":"2026-05-11","campaign":"","subject":"Loss of Power Brake/Steering Assist Post Recall 22V089 Inspection.","summary":"The Office of Defects Investigation (ODI) opened Recall Query (RQ) 24003 on February 27, 2024, to evaluate the scope and remedy effectiveness of NHTSA recall 24V097. On February 16, 2022, Ford Motor Company (Ford) issued a safety recall, NHTSA recall 22V089, for certain 2021-2022 Ford E-350 and E-450 vehicles equipped with dual rear wheels. According to the filing, specific hydraulic lines could leak resulting in a sudden loss of power steering and power brake assist, increasing the risk of a crash. The remedy involved a dealer inspection of the lines and their replacement as necessary. Only vehicles that failed the inspection received updated parts. On February 9, 2024, Ford issued a new re"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":47},"carried_from":null,"presskit_trims":[],"generated_at":"2026-09-11 15:21 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}