{"id":"2021_chrysler_pacifica","make":"Chrysler","make_slug":"chrysler","model":"Pacifica","model_slug":"pacifica","year":2021,"url":"/chrysler/pacifica/2021/","pts":["phev","gas"],"configs":[{"id":43497,"model":"Pacifica Hybrid","pt":"phev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":6,"displ":3.6,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":29,"hwy":30,"comb":30,"cityA":87,"hwyA":76,"combA":82,"kwh100":41.0,"range":null,"range_city":null,"range_hwy":null,"erange":32.0,"phev_comb":48,"charge240":2.0,"charge240b":0.0,"charger":"","charger_b":"","motor":"89 kW AC Induction","fuel":"Regular Gas and Electricity","vclass":"Minivan - 2WD","co2":119,"fe_score":9,"ghg_score":10,"fuel_cost":2100,"save_spend":4250,"guzzler":false,"mfr_code":"CRX","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":43417,"model":"Pacifica","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":false,"city":19,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":401,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"CRX","modified":"Mon Apr 26 00:00:00 EDT 2021"},{"id":43419,"model":"Pacifica AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":false,"city":17,"hwy":25,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 4WD","co2":450,"fe_score":4,"ghg_score":4,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"CRX","modified":"Mon Apr 26 00:00:00 EDT 2021"}],"vclass":"Minivan - 2WD","segment":"Minivan","recalls":[{"campaign":"26V362000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Chrysler (FCA US, LLC)","reported":"2026-06-04","owner_notified":"2026-06-23","units":17277,"summary":"Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the \"Off\" position.","consequence":"A vehicle fire increases the risk of injury.","remedy":"Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.","notes":"","park_outside":true,"do_not_drive":false,"mfr_campaign":"52D","initiated_by":"ODI","variants":[],"severity":"critical"},{"campaign":"25V876000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Rollx Vans","reported":"2025-12-17","owner_notified":"2026-02-05","units":86,"summary":"Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V877000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Vantage Mobility","reported":"2025-12-17","owner_notified":"2026-01-27","units":1019,"summary":"Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V793000","component":"AIR BAGS:SIDE/WINDOW:CURTAIN","mfr":"Chrysler (FCA US, LLC)","reported":"2024-10-24","owner_notified":"2020-10-22","units":26,"summary":"Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles.  An improperly secured connector for the side curtain air bags may prevent the air bags from deploying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, \"Side Impact Protection\" and 226, \"Ejection Mitigation.\"","consequence":"An air bag that does not deploy during a crash increases the risk of injury.","remedy":"Dealers will secure the connector, free of charge.  All vehicles have been remedied.  Owner notification letters were mailed October 22, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is A8B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"A8B","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V538000","component":"HYBRID PROPULSION SYSTEM","mfr":"Chrysler (FCA US, LLC)","reported":"2024-07-18","owner_notified":"2025-03-06","units":3606,"summary":"Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.  The battery pack may cause a vehicle fire when parked, even with the ignition in the \"Off\" position.","consequence":"A vehicle fire increases the risk of injury.","remedy":"Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired.  Dealers will update the high voltage battery pack control module (BPCM) software.  In addition, dealers will inspect and if necessary, replace the battery pack assembly.  Repairs will be performed free of charge.  Owner notification letters were mailed March 6, 2025.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is 72B.  This recall is an expansion of NHTSA recall number 22V-077.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"72B","initiated_by":"ODI","variants":["phev"],"severity":"critical"},{"campaign":"24V436000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US, LLC)","reported":"2024-06-13","owner_notified":"2024-07-09","units":1033433,"summary":"Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and\u00c2\u00a0Ram Promaster vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.","remedy":"Dealers will update the radio software or the software will be OTA, \"Over-The-Air,\" free of charge.  Owner notification letters were mailed beginning July 9, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 66B and 79B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"66B, 79B","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"23V010000","component":"HYBRID PROPULSION SYSTEM: INVERTER","mfr":"Chrysler (FCA US, LLC)","reported":"2023-01-17","owner_notified":"2023-02-23","units":67117,"summary":"Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.","consequence":"An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.","remedy":"Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"03A","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V181000","component":"SEATS:MID/REAR ASSEMBLY","mfr":"Chrysler (FCA US, LLC)","reported":"2022-03-24","owner_notified":"2022-04-07","units":1160,"summary":"Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles.  The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, \"Child Restraint Anchorage Systems.\"","consequence":"An unsecured seat increases the risk of injury in a crash.","remedy":"Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge.  Owner notification letters were mailed April 7, 2022.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is Z22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"Z22","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":8,"critical_count":2,"park_outside":true,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":391,"crash":11,"fire":1,"injured":11,"deaths":0,"comps":[["Electrical System",160],["Engine",145],["Power Train",122],["Fuel/Propulsion System",74],["Unspecified",54],["Back Over Prevention",39]],"by_year":{"2021":26,"2022":92,"2023":89,"2024":72,"2025":63,"2026":49},"excerpts":[["2024-10-21","Back Over Prevention","The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact\u2026"],["2024-10-03","Engine","The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: \u2026"],["2024-08-01","Back Over Prevention","The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ti\u2026"]]},"investigations":[{"action":"RQ24004","component":"ELECTRICAL SYSTEM:WIRING","opened":"2024-02-27","closed":"","campaign":"","subject":"Loss of motive power due to an internal wiring connector short.","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).\u00c2\u00a0 On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an un"},{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"},{"action":"PE22008","component":"POWER TRAIN","opened":"2022-07-22","closed":"2024-03-27","campaign":"23V010","subject":"Transmission fault leading to loss of motive power","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect"}],"ncap":[{"desc":"VAN FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.116,"seats":null,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"VAN FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.109,"seats":7,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":"hev"},{"desc":"VAN AWD","overall":null,"frontal":5,"side":5,"rollover":null,"rollover_risk":0.116,"seats":null,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":121,"headline":{"range":null,"mpg":30,"ncap":5,"complaints":391},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}