{"id":"2021_chevrolet_express","make":"Chevrolet","make_slug":"chevrolet","model":"Express","model_slug":"express","year":2021,"url":"/chevrolet/express/2021/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"23V247000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"General Motors, LLC","reported":"2023-04-06","owner_notified":"2023-05-02","units":150830,"summary":"General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system.  When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.","consequence":"An overheated electrical circuit increases the risk of a fire.","remedy":"Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge.  Owner notification letters were mailed May 2, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GMC's number for this recall is N222386050.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N222386050","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"21V189000","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES","mfr":"General Motors, LLC","reported":"2021-03-18","owner_notified":"2021-04-16","units":10154,"summary":"General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines.  The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.","consequence":"A short-circuit can increase the risk of a fire.","remedy":"Owners are advised to park their vehicles outside and away from structures until the repair is complete.  GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse block assembly attachments, free of charge.  If too much of the tab had been removed during prior servicing, the battery cable will be replaced, free of charge.  The recall began April 16, 2021.  Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782.  GM's number for this recall is N202325160.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"N202325160","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"21V115000","component":"TIRES","mfr":"General Motors, LLC","reported":"2021-02-25","owner_notified":"2021-03-22","units":33838,"summary":"General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles.  The affected tires were cured for too long during production.","consequence":"Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss.  Either condition can cause a loss of vehicle control, increasing the risk of a crash.","remedy":"GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge.  The recall began March 22, 2021.  Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006.  GM's number for this recall is N212329050.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N212329050","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":2,"park_outside":true,"do_not_drive":false,"score":62,"grade":"D","complaints":{"count":14,"crash":1,"fire":1,"injured":1,"deaths":0,"comps":[["Fuel/Propulsion System",3],["Air Bags",3],["Service Brakes",3],["Tires",2],["Power Train",2],["Structure",2]],"by_year":{"2022":2,"2023":4,"2024":2,"2025":3,"2026":3},"excerpts":[["2026-07-08","Air Bags","Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 350\u2026"],["2026-07-08","Air Bags","Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 350\u2026"],["2026-03-16","Electrical System","The contact owns a 2021 Chevrolet Express 3500. The contact stated that while driving 30 MPH, there was a burning odor coming from the vehicle, and the vehicle was pulled over into the right lane. Upon exiting the vehicle, the contact became aware that the front wheels were smoking. Additionally, the brake pedal went t\u2026"]]},"investigations":[{"action":"PE23016","component":"POWER TRAIN","opened":"2023-09-27","closed":"2025-01-10","campaign":"","subject":"6L90 Transmission Failure","summary":"The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 2021 to April 2021. This out of tolerance machining may create excessive wear to the valve body check balls, possibly resulting in an inability to engage drive or reverse. The potential loss of drivabili"}],"ncap":[{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.279,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":14},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}