{"id":"2020_toyota_c_hr","make":"Toyota","make_slug":"toyota","model":"C-HR","model_slug":"c-hr","year":2020,"url":"/toyota/c-hr/2020/","pts":["gas"],"configs":[{"id":42145,"model":"C-HR","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AV-S7)","cyl":4,"displ":2.0,"eng":"","turbo":false,"super":false,"start_stop":false,"city":27,"hwy":31,"comb":29,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Compact Cars","co2":305,"fe_score":6,"ghg_score":6,"fuel_cost":2150,"save_spend":500,"guzzler":false,"mfr_code":"TYX","modified":"Fri Apr 17 00:00:00 EDT 2020"}],"vclass":"Compact Cars","segment":"Compact car","epa_certified":true,"recalls":[{"campaign":"19V877000","component":"SEAT BELTS:REAR/OTHER","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2019-12-11","owner_notified":"2020-02-07","units":9468,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism.  The seat belt webbing sensor locking mechanism may not lock as intended.","consequence":"In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.","remedy":"Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge.  The recall began February 7, 2020.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's numbers for this recall are 19TB22 and 19TA22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19TB22/19TA22","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":61,"crash":1,"fire":0,"injured":1,"deaths":0,"comps":[["Power Train",46],["Electrical System",5],["Unspecified",5],["Engine",5],["Vehicle Speed Control",4],["Tires",3]],"by_year":{"2020":1,"2021":3,"2022":3,"2025":22,"2026":32},"excerpts":[["2025-12-10","Power Train","The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced."],["2025-12-09","Engine","I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the f\u2026"],["2025-11-01","Power Train","The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant."]]},"investigations":[],"ncap":[{"desc":"5 HB FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.143,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":29,"ncap":5,"complaints":61},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}