{"id":"2020_nissan_murano","make":"Nissan","make_slug":"nissan","model":"Murano","model_slug":"murano","year":2020,"url":"/nissan/murano/2020/","pts":["gas"],"configs":[{"id":42098,"model":"Murano AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (AV-S7)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":20,"hwy":28,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Midsize Station Wagons","co2":388,"fe_score":5,"ghg_score":5,"fuel_cost":2700,"save_spend":-2250,"guzzler":false,"mfr_code":"NSX","modified":"Wed Nov 27 00:00:00 EST 2019"},{"id":42097,"model":"Murano FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AV-S7)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":20,"hwy":28,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Midsize Station Wagons","co2":386,"fe_score":5,"ghg_score":5,"fuel_cost":2700,"save_spend":-2250,"guzzler":false,"mfr_code":"NSX","modified":"Wed Nov 27 00:00:00 EST 2019"}],"vclass":"Midsize Station Wagons","segment":"Wagon","epa_certified":true,"recalls":[{"campaign":"21V402000","component":"STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM","mfr":"Nissan North America, Inc.","reported":"2021-05-27","owner_notified":"2021-07-26","units":14276,"summary":"Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles.  The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.","consequence":"The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation.  Both of these conditions can increase the risk of a crash.","remedy":"Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge.  Owner notification letters were mailed July 26, 2021.  Nissan owners may contact customer service at 1-800-867-7669.  INFINITI owners may contact customer service at 1-800-662-6200.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V170000","component":"STEERING:LINKAGES","mfr":"Nissan North America, Inc.","reported":"2021-03-11","owner_notified":"2021-05-06","units":15223,"summary":"Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles.  The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.","consequence":"Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.","remedy":"Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge.  Owner notification letters were mailed on May 6, 2021.  Owners may contact Nissan customer service at 1-800-867-7669.  Nissan's number for this recall is PC797.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"PC797","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":2,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":84,"grade":"B","complaints":{"count":42,"crash":1,"fire":0,"injured":2,"deaths":0,"comps":[["Forward Collision Avoidance",18],["Unspecified",10],["Suspension",6],["Service Brakes",4],["Steering",4],["Visibility/Wiper",3]],"by_year":{"2020":3,"2021":9,"2022":6,"2023":10,"2024":4,"2025":4,"2026":6},"excerpts":[["2026-04-21","Forward Collision Avoidance","It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage\u2026"],["2026-01-28","Exterior Lighting","My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a \u00e2\u20ac\u0153sealed for life\u00e2\u20ac\ufffd unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlig\u2026"],["2025-08-22","Steering","Subject: Vehicle Safety Complaint \u00e2\u20ac\u201c 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA \u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.151,"seats":5,"fcw":"Standard","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.159,"seats":5,"fcw":"Standard","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":144,"headline":{"range":null,"mpg":23,"ncap":5,"complaints":42},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}