{"id":"2020_mercedes_benz_s_class","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"S-Class","model_slug":"s-class","year":2020,"url":"/mercedes-benz/s-class/2020/","pts":["phev","gas"],"configs":[{"id":42525,"model":"S560e","pt":"phev","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI; PHEV","turbo":true,"super":false,"start_stop":true,"city":21,"hwy":26,"comb":23,"cityA":58,"hwyA":73,"combA":64,"kwh100":53.0,"range":null,"range_city":null,"range_hwy":null,"erange":19.0,"phev_comb":33,"charge240":1.3,"charge240b":0.0,"charger":"","charger_b":"","motor":"90 kW DCPM","fuel":"Premium and Electricity","vclass":"Large Cars","co2":205,"fe_score":7,"ghg_score":9,"fuel_cost":3350,"save_spend":-250,"guzzler":false,"mfr_code":"MBX","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":41815,"model":"S450","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":19,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":403,"fe_score":4,"ghg_score":4,"fuel_cost":3500,"save_spend":-6250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":41816,"model":"S450 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":18,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":408,"fe_score":4,"ghg_score":4,"fuel_cost":3500,"save_spend":-6250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42197,"model":"S560","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":27,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":430,"fe_score":4,"ghg_score":4,"fuel_cost":3700,"save_spend":-7250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42199,"model":"S560 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":27,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":426,"fe_score":4,"ghg_score":4,"fuel_cost":3700,"save_spend":-7250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42198,"model":"AMG S63 4matic Plus","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":26,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":443,"fe_score":4,"ghg_score":4,"fuel_cost":3900,"save_spend":-8250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42196,"model":"AMG S63 4matic Plus Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":27,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Compact Cars","co2":437,"fe_score":4,"ghg_score":4,"fuel_cost":3900,"save_spend":-8250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42195,"model":"S560 4matic Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":26,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Compact Cars","co2":439,"fe_score":4,"ghg_score":4,"fuel_cost":3900,"save_spend":-8250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42193,"model":"S560 Convertible","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":26,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Subcompact Cars","co2":439,"fe_score":4,"ghg_score":4,"fuel_cost":3900,"save_spend":-8250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42200,"model":"S560 4matic Maybach","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":16,"hwy":25,"comb":19,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":455,"fe_score":3,"ghg_score":3,"fuel_cost":4100,"save_spend":-9250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42194,"model":"AMG S63 4matic Plus Convertible","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":15,"hwy":24,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Subcompact Cars","co2":493,"fe_score":3,"ghg_score":3,"fuel_cost":4300,"save_spend":-10250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 12 00:00:00 EDT 2020"},{"id":42393,"model":"AMG S65","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 7-spd","cyl":12,"displ":6.0,"eng":"","turbo":true,"super":false,"start_stop":true,"city":13,"hwy":22,"comb":16,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":574,"fe_score":2,"ghg_score":2,"fuel_cost":4850,"save_spend":-13000,"guzzler":true,"mfr_code":"MBX","modified":"Fri Apr 17 00:00:00 EDT 2020"},{"id":42392,"model":"Maybach S650","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 7-spd","cyl":12,"displ":6.0,"eng":"","turbo":true,"super":false,"start_stop":true,"city":13,"hwy":21,"comb":16,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Large Cars","co2":572,"fe_score":2,"ghg_score":2,"fuel_cost":4850,"save_spend":-13000,"guzzler":true,"mfr_code":"MBX","modified":"Fri Jul 10 00:00:00 EDT 2020"}],"vclass":"Large Cars","segment":"Large car","epa_certified":true,"recalls":[{"campaign":"26V216000","component":"POWER TRAIN:DRIVELINE:UNIVERSAL JOINT","mfr":"Mercedes-Benz USA, LLC","reported":"2026-04-03","owner_notified":"","units":24092,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.","consequence":"A sudden loss of drive power increases the risk of a crash.","remedy":"Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V365000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2022-05-20","owner_notified":"2022-07-08","units":242722,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.  Please refer to MBUSA's recall report for specific vehicle model details.  An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.","consequence":"A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.","remedy":"The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge.  Owner notification letters were mailed July 8, 2022.  Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's numbers are for this recall is 2022060005 and 2023110006.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"See Recall Schedule","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"21V961000","component":"FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL","mfr":"Mercedes-Benz USA, LLC","reported":"2021-12-13","owner_notified":"2022-04-22","units":139,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.  During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.","consequence":"A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.","remedy":"Dealers will replace the fuel rail and fuel injectors, free of charge.  Owner notification letters were mailed April 22, 2022.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for the recall is 2022030003.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2022030003","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"21V527000","component":"AIR BAGS:SENSOR:SIDE IMPACT","mfr":"Mercedes-Benz USA, LLC","reported":"2021-07-12","owner_notified":"2021-09-03","units":542,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles.  The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.","consequence":"Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.","remedy":"Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge.  Owner notification letters were mailed on September 3, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2021070032/33.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021070032/33","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V197000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Mercedes-Benz USA, LLC","reported":"2021-03-19","owner_notified":"2021-09-03","units":15096,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof.  The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.","consequence":"The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.","remedy":"Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021070010","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"21V058000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2021-02-05","owner_notified":"2021-03-12","units":1292258,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.  Please refer to the Part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.","consequence":"Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.","remedy":"MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  The recall began March 12, 2021.  Owners may contact MBUSA customer service at 1-877-762-8267.  MBUSA's number for this recall is 2021020025.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021020025","initiated_by":"MFR","variants":[],"severity":"minor"}],"recall_count":6,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":55,"grade":"F","complaints":{"count":8,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Vehicle Speed Control",2],["Unspecified",2],["Electronic Stability Control (Esc)",1],["Steering",1],["Visibility/Wiper",1],["Fuel/Propulsion System",1]],"by_year":{"2019":1,"2020":1,"2022":1,"2024":2,"2025":1,"2026":2},"excerpts":[["2025-10-17","Fuel/Propulsion System","The fuel pump My car stopped on the highway [XXX] on [XXX] with my children in the car with no warning at all. I was so lucky nobody hit us and it took 20 minutes of trying to start it to get off of the highway to a gas station where it cut off again The dealer said it is a known problem however my vin number was inclu\u2026"],["2024-07-22","Engine","The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was cleared; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed th\u2026"],["2024-02-11","Visibility/Wiper","Had windshield breakage and replacement on 14 December 2023. On 29 January 2024, had an apparent windshield strike (pinhead size) and windshield cracked from middle to top. Within 20 minutes crack had spread all across the top of windshield. While parked crack spread down and completely across the bottom of windshield \u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"},{"action":"PE21001","component":"STRUCTURE:BODY:ROOF AND PILLARS","opened":"2021-01-08","closed":"2021-10-14","campaign":"21V197000","subject":"Front Roof Panel Detachment","summary":"On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":23,"ncap":null,"complaints":8},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}