{"id":"2020_jeep_cherokee","make":"Jeep","make_slug":"jeep","model":"Cherokee","model_slug":"cherokee","year":2020,"url":"/jeep/cherokee/2020/","pts":["gas"],"configs":[{"id":41659,"model":"Cherokee FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":23,"hwy":31,"comb":26,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 2WD","co2":345,"fe_score":5,"ghg_score":5,"fuel_cost":2400,"save_spend":-750,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41660,"model":"Cherokee FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 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4WD","co2":416,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"},{"id":41676,"model":"Cherokee Trailhawk 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.2,"eng":"","turbo":false,"super":false,"start_stop":true,"city":18,"hwy":24,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 4WD","co2":432,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"CRX","modified":"Wed Dec 18 00:00:00 EST 2019"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","recalls":[{"campaign":"26V290000","component":"POWER TRAIN","mfr":"Chrysler (FCA US, LLC)","reported":"2026-05-07","owner_notified":"","units":61711,"summary":"Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.","consequence":"A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.","remedy":"The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"40D","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"20V191000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US LLC)","reported":"2020-09-10","owner_notified":"2020-04-27","units":319610,"summary":"Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4\" or 12\" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"The lingering rearview image can distract the driver, increasing the risk of a crash.","remedy":"Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W30-W37","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"19V637000","component":"STEERING:RACK AND PINION:PINION SHAFT","mfr":"Chrysler (FCA US LLC)","reported":"2019-08-29","owner_notified":"2019-10-24","units":5294,"summary":"Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles.  The steering rack gear may break, possibly causing a loss of steering control.","consequence":"A loss of steering control increases the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the steering gear, free of charge.  The recall began October 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is V99.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"V99","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":81,"grade":"B","complaints":{"count":289,"crash":9,"fire":5,"injured":9,"deaths":0,"comps":[["Power Train",165],["Engine",39],["Unspecified",35],["Electrical System",34],["Service Brakes",23],["Steering",22]],"by_year":{"2019":1,"2020":20,"2021":13,"2022":16,"2023":30,"2024":30,"2025":101,"2026":78},"excerpts":[["2022-10-05","Service Brakes","I will try to answer each question: The electronic emergency brake engaged on its own at a stop light, then later while driving on the highway. Could have easily been re-ended and lost control on freeway causing extreme damage. It was a night, and driving alone. Called dealership, they said to bring it in or tow it but\u2026"],["2022-08-29","Power Train","On 3 separate occasions after being stopped to make a turn vehicle has started to go and then stops moving like its out of gear. It will then make a clunkng noise like its going into gear and start moving again. I have taken it to jeep and they said after 1st two times it needed an update. It has since done it again an\u2026"],["2022-08-25","Electrical System","The contact owns a 2020 Jeep Cherokee. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stopped. There was a temporary message of no bus, then the instrument panel went blank. The contact waited 10-15 minutes to press the Auto START/STOP button for the vehicle to restart. The vehicle was\u2026"]]},"investigations":[],"ncap":[{"desc":"SUV 4WD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.169,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.174,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":26,"ncap":4,"complaints":289},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}