{"id":"2020_ford_f_350_super_duty","make":"Ford","make_slug":"ford","model":"F-350 Super Duty","model_slug":"f-350-super-duty","year":2020,"url":"/ford/f-350-super-duty/2020/","pts":[],"configs":[],"vclass":"Heavy-duty pickup","segment":"Heavy-duty pickup","epa_certified":false,"recalls":[{"campaign":"26V158000","component":"FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP","mfr":"Ford Motor Company","reported":"2026-03-17","owner_notified":"2026-04-07","units":9839,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.","consequence":"High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.","remedy":"Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"26S17","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V686000","component":"BACK OVER PREVENTION:SOFTWARE","mfr":"Ford Motor Company","reported":"2025-10-10","owner_notified":"2026-05-19","units":291901,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.","consequence":"A rearview camera image that does not display properly can reduce the driver\u00e2\u20ac\u2122s view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SA8","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"25V626000","component":"STEERING:COLUMN","mfr":"Ford Motor Company","reported":"2025-09-19","owner_notified":"2026-02-20","units":115539,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.","consequence":"A loss of steering control increases the risk of a crash.","remedy":"Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning  September 23, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25S94","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"24V957000","component":"FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP","mfr":"Ford Motor Company","reported":"2024-12-20","owner_notified":"2026-01-23","units":295449,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.","consequence":"High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.","remedy":"Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S78.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24S78","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V420000","component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr":"Ford Motor Company","reported":"2023-06-09","owner_notified":"2023-07-21","units":691133,"summary":"Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles.  The owner's manual does not include instructions for adjusting or removing certain head restraints.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, \"Head Restraints.\"","consequence":"Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.","remedy":"Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge.  Owner notification letters were mailed July 21, 2023.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 23C20.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23C20","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V644000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Ford Motor Company","reported":"2022-08-26","owner_notified":"2023-07-14","units":277040,"summary":"Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system.  Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.","consequence":"Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will replace the rearview camera, free of charge.  Owner notification letters were mailed July 14, 2023.  Owners may contact Ford customer service at 1-800-1-866-436-7332.  Ford's number for this recall is 22S51.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S51","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V250000","component":"VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES","mfr":"Ford Motor Company","reported":"2022-04-14","owner_notified":"2022-10-21","units":652996,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles.  The windshield wiper arms may break, causing the windshield wipers to fail.","consequence":"Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.","remedy":"Dealers will replace both front windshield wiper arms, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022.  Remedy parts are expected to be available 3rd Quarter 2022.  Owner notification letters were mailed on October 21, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S26.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S26","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V256000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr":"Ford Motor Company","reported":"2022-04-14","owner_notified":"2023-04-19","units":23165,"summary":"Ford Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines.  A washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanism.","consequence":"Debris lodged within the 'Park' mechanism may prevent the vehicle from achieving or holding 'Park,' increasing the risk of a vehicle rollaway and a crash.","remedy":"Dealers will replace a gearset within the transmission, free of charge.  Owner notification letters were mailed on April 19, 2023.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S22","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V087000","component":"POWER TRAIN:DRIVELINE:DRIVESHAFT","mfr":"Ford Motor Company","reported":"2022-02-16","owner_notified":"2022-04-07","units":247445,"summary":"Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts.  Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.","consequence":"A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground.  Additionally, unintended movement could occur while parked if the parking brake is not engaged.  Any of these scenarios can increase the risk of a crash.","remedy":"Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge.  Owner notification letters were mailed on April 7, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S09.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S09","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V536000","component":"POWER TRAIN:AXLE ASSEMBLY","mfr":"Ford Motor Company","reported":"2021-07-15","owner_notified":"2021-09-03","units":27604,"summary":"Ford Motor Company (Ford) is recalling certain 2020-2021 F-350 Super Duty pickup trucks equipped with 6.7L diesel engines and Dana model 275 rear axles.  The rear axle housing may not support the load of the pickup truck and deform, which could result in driveshaft separation.","consequence":"Driveshaft separation may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.","remedy":"Dealers will inspect the axle housing for deformities, and repair or replace the housing, as necessary, free of charge.  Owner notification letters were mailed on September 3, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall 21S31.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S31","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V155000","component":"TIRES","mfr":"Ford Motor Company","reported":"2021-03-10","owner_notified":"2021-04-27","units":15769,"summary":"Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires.  On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.","consequence":"Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss.  Either condition can cause a loss of vehicle control, increasing the risk of a crash.","remedy":"Ford will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge.  The recall began on March 27, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S10.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S10","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V087000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Ford Motor Company","reported":"2021-02-18","owner_notified":"2021-03-23","units":9979,"summary":"Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating.  These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation.  If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.","consequence":"An overloaded vehicle can increase the risk of a crash.","remedy":"Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge.  The recall began March 23, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S06.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S06","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"21V090000","component":"VISIBILITY:WINDSHIELD","mfr":"Ford Motor Company","reported":"2021-02-18","owner_notified":"2021-04-16","units":79017,"summary":"Ford Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles.  During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, \"Windshield Mounting.\"","consequence":"In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.","remedy":"Ford will notify owners, and dealers will remove and reinstall the windshield, free of charge.  The recall began April 16, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21C06.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21C06","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V575000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Ford Motor Company","reported":"2020-09-23","owner_notified":"2021-02-01","units":620246,"summary":"Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.  Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","consequence":"Reduced rearward visibility can increase the risk of a crash.","remedy":"Ford will notify owners, and dealers will replace the rearview camera, free of charge.  The recall began November 17, 2020.  Remedy became available on February 1, 2021.  Owner notification letters were mailed on February 1, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20C19.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20C19","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V365000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr":"Ford Motor Company","reported":"2020-06-23","owner_notified":"2020-07-06","units":13,"summary":"Ford Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups.  The transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall or require increased brake pedal effort in order to stop the vehicle.","consequence":"An engine stall or requiring additional braking effort to stop the vehicle can increase the risk of a crash.","remedy":"Ford will notify owners, and dealers will replace the transmission assembly, free of charge.  This recall began July 6, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S33.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S33","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":15,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":188,"crash":7,"fire":3,"injured":3,"deaths":0,"comps":[["Power Train",54],["Steering",35],["Fuel System, Diesel",34],["Unspecified",19],["Engine",14],["Fuel/Propulsion System",13]],"by_year":{"2020":13,"2021":15,"2022":22,"2023":27,"2024":25,"2025":58,"2026":28},"excerpts":[["2022-08-30","Steering","My truck starting shaking really bad while driving after 45 miles per hour. I went to the repair shop today and they told me it was the death wobble. Could have lost control of truck as it was very terrifying."],["2022-08-10","Steering","The contact owns a 2020 Ford F-350. The contact stated while driving 5 MPH and while going up a hill, the vehicle started to jerk, and the contact felt the vehicle would lose steering. The vehicle was towed to the dealer and they stated that the steering columns needed to be replaced. The manufacturer was not contacted\u2026"],["2022-07-18","Structure","On 7/17/2022, while driving, the tailgate unexpectedly released. The tailgate was damaged by the trailer that was being towed at the time. The tailgate was damaged by the trailer tongue jack. The tailgate was confirmed closed prior to driving. No warning messages were displayed from the vehicle. The vehicle has not yet\u2026"]]},"investigations":[{"action":"PE24014","component":"FUEL SYSTEM, OTHER:FUEL FILTER","opened":"2024-05-09","closed":"","campaign":"","subject":"Sogefi Secondary Diesel Fuel Filter Leak","summary":"The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the second"},{"action":"RQ21002","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","opened":"2021-08-03","closed":"","campaign":"","subject":"Rearview Camera FMVSS 111 Noncompliance","summary":"On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Par"},{"action":"RQ21001","component":"STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS","opened":"2021-01-15","closed":"2024-01-10","campaign":"","subject":"Power Tailgate Release Systems","summary":"In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019.\u00c2\u00a0 At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners\u00e2\u20ac\u2122 complaints "}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":188},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}