{"id":"2020_audi_e_tron","make":"Audi","make_slug":"audi","model":"e-tron","model_slug":"e-tron","year":2020,"url":"/audi/e-tron/2020/","pts":["bev"],"configs":[{"id":42674,"model":"e-tron Sportback","pt":"bev","drive":"All-Wheel Drive","trany":"Automatic (A1)","cyl":null,"displ":null,"eng":"","turbo":false,"super":false,"start_stop":false,"city":76,"hwy":78,"comb":77,"cityA":0,"hwyA":0,"combA":0,"kwh100":43.9849,"range":218,"range_city":216,"range_hwy":222,"erange":null,"phev_comb":null,"charge240":10.0,"charge240b":0.0,"charger":"","charger_b":"","motor":"141 and 172 kW Asynchron 3-Phase","fuel":"Electricity","vclass":"Standard Sport Utility Vehicle 4WD","co2":0,"fe_score":10,"ghg_score":10,"fuel_cost":1000,"save_spend":6250,"guzzler":false,"mfr_code":"VGA","modified":"Wed Feb 02 00:00:00 EST 2022"}],"vclass":"Standard Sport Utility Vehicle 4WD","segment":"Midsize / large SUV","epa_certified":true,"recalls":[{"campaign":"26V240000","component":"SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES","mfr":"Volkswagen Group of America, Inc.","reported":"2026-04-15","owner_notified":"2026-04-28","units":18853,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.","consequence":"Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.","remedy":"Dealers will inspect and tighten the pushrod screw joint as necessary, free of charge. Owner notification letters were mailed on April 28, 2026. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P7. This recall expands previous NHTSA recall number 24V621. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 17, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"46P7","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V900000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Volkswagen Group of America, Inc.","reported":"2025-12-19","owner_notified":"2026-01-14","units":356894,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"90TV","initiated_by":"ODI","variants":[],"severity":"minor"},{"campaign":"23V867000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE","mfr":"Volkswagen Group of America, Inc.","reported":"2023-12-20","owner_notified":"2025-04-02","units":26866,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles.  Certain high-voltage battery modules may overheat.","consequence":"A high-voltage battery that overheats increases the risk of a fire.","remedy":"Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834.  Audi's numbers for this recall are 93U9 and 93V2.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"93U9/93V2","initiated_by":"ODI","variants":[],"severity":"critical"},{"campaign":"23V842000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD","mfr":"Volkswagen Group of America, Inc.","reported":"2023-12-13","owner_notified":"2024-03-28","units":93196,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.  When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.","consequence":"An overheated outlet or charging cable can increase the risk of a fire.","remedy":"Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.  Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge.  Owner notification letters were mailed on March 28, 2024.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's numbers for this recall are 93U6 and 93U8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"93U6/93U8","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"21V569000","component":"SERVICE BRAKES, HYDRAULIC","mfr":"Volkswagen Group of America, Inc.","reported":"2021-07-26","owner_notified":"2021-09-14","units":498,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles.  An improperly welded rotor and shaft may separate within the integrated brake system.","consequence":"Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.","remedy":"Dealers will replace the brake booster, free of charge.  Owner notification letters were mailed September 14, 2021.  Owners may contact Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 47R1.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"47R1","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":5,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":51,"grade":"F","complaints":{"count":4,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Electrical System",3],["Fuel/Propulsion System",1],["Unspecified",1],["Structure",1]],"by_year":{"2025":3,"2026":1},"excerpts":[["2026-02-18","Electrical System","Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility f\u2026"],["2025-11-04","Electrical System","Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension."],["2025-05-22","Electrical System","Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the \"drive system malfunction\" and \"electical system malfunction \" warning lights came on I realized I could not accelerate, and and coasted to a stop on the sho\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":4,"side":5,"rollover":5,"rollover_risk":0.092,"seats":5,"fcw":"Standard","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV AWD","overall":5,"frontal":4,"side":5,"rollover":5,"rollover_risk":0.092,"seats":5,"fcw":"Standard","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":218,"mpg":null,"ncap":5,"complaints":4},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}