{"id":"2019_toyota_c_hr","make":"Toyota","make_slug":"toyota","model":"C-HR","model_slug":"c-hr","year":2019,"url":"/toyota/c-hr/2019/","pts":["gas"],"configs":[{"id":40142,"model":"C-HR","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AV-S7)","cyl":4,"displ":2.0,"eng":"","turbo":false,"super":false,"start_stop":false,"city":27,"hwy":31,"comb":29,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Compact Cars","co2":305,"fe_score":6,"ghg_score":6,"fuel_cost":2150,"save_spend":500,"guzzler":false,"mfr_code":"TYX","modified":"Fri Aug 10 00:00:00 EDT 2018"}],"vclass":"Compact Cars","segment":"Compact car","epa_certified":true,"recalls":[{"campaign":"19V877000","component":"SEAT BELTS:REAR/OTHER","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2019-12-11","owner_notified":"2020-02-07","units":9468,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism.  The seat belt webbing sensor locking mechanism may not lock as intended.","consequence":"In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.","remedy":"Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge.  The recall began February 7, 2020.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's numbers for this recall are 19TB22 and 19TA22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19TB22/19TA22","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V244000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Gulf States Toyota, Inc.","reported":"2019-03-27","owner_notified":"2019-05-24","units":3634,"summary":"Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles.  The text on the load capacity label may become illegible.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, \"Tire Selection and Rims.\"","consequence":"If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.","remedy":"GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge.  The recall began May 24, 2019.  Owners may contact GST customer service at 1-800-444-1074.  GST's number for this recall is 19R1.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19R1","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"18V710000","component":"POWER TRAIN:AXLE HUBS","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2018-10-11","owner_notified":"2018-11-06","units":681,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles.  The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.","consequence":"If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.","remedy":"Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts.  If a bolt is found to be loose or detached, the  dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free of charge.  The recall began November 6, 2018.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's number for this recall is J0Y.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"J0Y","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":81,"grade":"B","complaints":{"count":107,"crash":3,"fire":0,"injured":3,"deaths":0,"comps":[["Power Train",58],["Unspecified",33],["Forward Collision Avoidance",10],["Engine",9],["Electrical System",7],["Visibility/Wiper",5]],"by_year":{"2018":1,"2020":5,"2021":6,"2022":7,"2023":7,"2024":9,"2025":33,"2026":39},"excerpts":[["2024-07-18","Engine","This is unacceptable almost every CHR I have heard of has this same problem and Toyota refused to take responsibility for it! There transmissions in these cars are horrible and need to be addressed. Every 80k the transmission need to be replaced. Us people who continuously have to buy new cars or new transmissions are \u2026"],["2024-05-01","Power Train","Automatic transmission CVT bearings wearing out prematurely. Many owners complaining of safety when transmission bearing fails while driving."],["2024-01-05","Power Train","Transmission has failed on this 2019 Toyota CHR 2 years after purchase. Took to Toyota dealership and was told this vehicle is notorious for transmission issues from year 2018-2020. Both Toyota dealership and headquarters are unwilling to look into the issue because there is no \u00e2\u20ac\u0153recall\u00e2\u20ac\ufffd even though supervisor at de\u2026"]]},"investigations":[],"ncap":[{"desc":"5 HB FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.143,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":29,"ncap":5,"complaints":107},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}