{"id":"2019_mercedes_benz_cla_class","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"CLA-Class","model_slug":"cla-class","year":2019,"url":"/mercedes-benz/cla-class/2019/","pts":["gas"],"configs":[{"id":40528,"model":"CLA250","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AM7)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":24,"hwy":37,"comb":29,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Compact Cars","co2":310,"fe_score":6,"ghg_score":6,"fuel_cost":2650,"save_spend":-2000,"guzzler":false,"mfr_code":"MBX","modified":"Wed Oct 03 00:00:00 EDT 2018"},{"id":40527,"model":"CLA250 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic (AM7)","cyl":4,"displ":2.0,"eng":"SIDI; FFV","turbo":true,"super":false,"start_stop":true,"city":24,"hwy":32,"comb":27,"cityA":17,"hwyA":24,"combA":20,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium or E85","vclass":"Compact Cars","co2":328,"fe_score":6,"ghg_score":6,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"MBX","modified":"Wed Oct 03 00:00:00 EDT 2018"},{"id":40561,"model":"CLA250 4matic","pt":"gas","drive":"Part-time 4-Wheel Drive","trany":"Automatic (AM7)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":24,"hwy":32,"comb":27,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Compact Cars","co2":328,"fe_score":6,"ghg_score":6,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"MBX","modified":"Wed Oct 03 00:00:00 EDT 2018"},{"id":40633,"model":"AMG CLA45 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic (AM7)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":23,"hwy":30,"comb":26,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Compact Cars","co2":348,"fe_score":5,"ghg_score":5,"fuel_cost":3000,"save_spend":-3750,"guzzler":false,"mfr_code":"MBX","modified":"Wed Oct 03 00:00:00 EDT 2018"}],"vclass":"Compact Cars","segment":"Compact car","epa_certified":true,"recalls":[{"campaign":"23V854000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Mercedes-Benz USA, LLC","reported":"2023-12-15","owner_notified":"2024-03-22","units":2976,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles.  Please refer to MBUSA's recall report for specific vehicle details.  The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.","consequence":"A detached roof panel can become a road hazard, increasing the risk of a crash.","remedy":"Dealers will replace the front panel, free of charge.  Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  This recall is an expansion of NHTSA recall number 21V-197.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V365000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2022-05-20","owner_notified":"2022-07-08","units":242722,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.  Please refer to MBUSA's recall report for specific vehicle model details.  An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.","consequence":"A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.","remedy":"The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge.  Owner notification letters were mailed July 8, 2022.  Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's numbers are for this recall is 2022060005 and 2023110006.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"See Recall Schedule","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"21V197000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Mercedes-Benz USA, LLC","reported":"2021-03-19","owner_notified":"2021-09-03","units":15096,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof.  The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.","consequence":"The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.","remedy":"Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021070010","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"21V072000","component":"COMMUNICATION","mfr":"Mercedes-Benz USA, LLC","reported":"2021-02-12","owner_notified":"2021-03-31","units":67,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.    On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles.    The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.","consequence":"A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.","remedy":"MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began March 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2021030005.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021030005","initiated_by":"MFR","variants":[],"severity":"moderate"},{"campaign":"21V058000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2021-02-05","owner_notified":"2021-03-12","units":1292258,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.  Please refer to the Part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.","consequence":"Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.","remedy":"MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  The recall began March 12, 2021.  Owners may contact MBUSA customer service at 1-877-762-8267.  MBUSA's number for this recall is 2021020025.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021020025","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"19V219000","component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr":"Mercedes-Benz USA, LLC.","reported":"2019-03-20","owner_notified":"2019-05-03","units":5,"summary":"Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles.  The right side door locks may not have been properly manufactured.  As a result, the right-side doors may not be able to be opened from outside of the vehicle.","consequence":"In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.","remedy":"MBUSA will notify owners, and dealers will replace the door locks, free of charge.  The recall began May 3, 2019.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2019030020.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2019030020","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":6,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":64,"grade":"D","complaints":{"count":22,"crash":2,"fire":0,"injured":2,"deaths":0,"comps":[["Engine",4],["Fuel/Propulsion System",4],["Wheels",3],["Air Bags",2],["Electrical System",2],["Communication",2]],"by_year":{"2019":2,"2021":2,"2022":2,"2023":5,"2024":3,"2025":5,"2026":3},"excerpts":[["2026-03-11","Fuel/Propulsion System","To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery syst\u2026"],["2025-11-23","Fuel/Propulsion System","My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult \u00e2\u20ac\u201d and frankly dangerous \u00e2\u20ac\u201d to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known d\u2026"],["2025-11-10","Fuel/Propulsion System","My 2019 Mercedes-Benz CLA 250 has become unsafe to drive due to strong gasoline fumes filling the cabin. The smell is overwhelming and makes it difficult \u00e2\u20ac\u201d and frankly dangerous \u00e2\u20ac\u201d to sit in the vehicle for more than a few minutes without feeling lightheaded. I have since learned that this issue is part of a known d\u2026"]]},"investigations":[{"action":"PE21001","component":"STRUCTURE:BODY:ROOF AND PILLARS","opened":"2021-01-08","closed":"2021-10-14","campaign":"21V197000","subject":"Front Roof Panel Detachment","summary":"On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":29,"ncap":null,"complaints":22},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}