{"id":"2019_ford_flex","make":"Ford","make_slug":"ford","model":"Flex","model_slug":"flex","year":2019,"url":"/ford/flex/2019/","pts":["gas"],"configs":[{"id":40152,"model":"Flex FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":16,"hwy":23,"comb":19,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 2WD","co2":468,"fe_score":3,"ghg_score":3,"fuel_cost":3300,"save_spend":-5250,"guzzler":false,"mfr_code":"FMX","modified":"Tue Dec 18 00:00:00 EST 2018"},{"id":40154,"model":"Flex AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":16,"hwy":22,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":494,"fe_score":3,"ghg_score":3,"fuel_cost":3450,"save_spend":-6000,"guzzler":false,"mfr_code":"FMX","modified":"Tue Dec 18 00:00:00 EST 2018"},{"id":40155,"model":"Flex AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":15,"hwy":21,"comb":17,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":523,"fe_score":3,"ghg_score":3,"fuel_cost":3650,"save_spend":-7000,"guzzler":false,"mfr_code":"FMX","modified":"Tue Dec 18 00:00:00 EST 2018"}],"vclass":"Standard Sport Utility Vehicle 4WD","segment":"Midsize / large SUV","recalls":[{"campaign":"25V732000","component":"STRUCTURE:BODY","mfr":"Ford Motor Company","reported":"2025-10-24","owner_notified":"","units":92347,"summary":"Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.","consequence":"Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.","remedy":"Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SB8","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"25V695000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Ford Motor Company","reported":"2025-10-13","owner_notified":"2026-01-02","units":1448655,"summary":"Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT,  Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.  The rearview camera may display a distorted,  intermittent, or blank image when the vehicle is in reverse.","consequence":"A rearview camera that fails to properly display an image can reduce the driver\u00e2\u20ac\u2122s view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SA9","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"24V951000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Ford Motor Company","reported":"2024-12-20","owner_notified":"","units":30715,"summary":"Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles.  The rearview camera may intermittently display a blank or distorted image.","consequence":"A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025.  A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S75.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24S75","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"18V548000","component":"ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR","mfr":"Ford Motor Company","reported":"2018-08-20","owner_notified":"2018-09-26","units":87,"summary":"Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles.  The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.","consequence":"An electrical arc can increase the risk of a fire.","remedy":"Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge.  The recall began September 26, 2018.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 18S25.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"18S25","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":4,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":61,"grade":"D","complaints":{"count":243,"crash":4,"fire":0,"injured":3,"deaths":0,"comps":[["Back Over Prevention",142],["Structure",55],["Unspecified",49],["Electrical System",22],["Visibility/Wiper",11],["Suspension",6]],"by_year":{"2019":1,"2020":3,"2021":3,"2022":5,"2023":20,"2024":28,"2025":100,"2026":83},"excerpts":[["2023-07-25","Air Bags","I had to transport a friend from a hospital and because of his surjury had to have him sit in the front passenger seat. I looked in the Driver manual to locate the passenger air bag shut off switch, \" there is not a switch to be found. The instruction in the Driver Manual states to place anyone having concerns to be se\u2026"],["2023-07-21","Back Over Prevention","The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the back over prevention camera displayed images upside down. The vehicle was taken to the dealer, where it was diagnosed with back over prevention camera failure. The contact was informed that the back over prevention cam\u2026"],["2023-07-07","Electrical System","upside down camera- this is a known ford problem, just not linked to my VIN number. Can you please add my VIN so that I can get it fixed."]]},"investigations":[{"action":"PE25007","component":"STRUCTURE:BODY:ROOF AND PILLARS","opened":"2025-08-07","closed":"2026-08-05","campaign":"25V732","subject":"B-Pillar Trim Detachment","summary":"On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2019 Ford Flex vehicles. In July 2025, prior to the opening of PE25007, ODI and Ford met to discuss B-pillar trim detachment in Ford Flex vehicles. Ford reported that its warranty analysis indicated that Flex B-pillar trim had a low detachment rate an"},{"action":"PE24030","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","opened":"2024-10-11","closed":"2026-02-02","campaign":"25V695","subject":"Rear-view Camera Failure","summary":"On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, ODI has received 85 VOQ complaints and additional EWR Field Reports with these allegations for MY 2019 Ford Flex vehicles. During the investigation, ODI found that the MY 2019 Ford Flex vehicle and certain peer "}],"ncap":[{"desc":"SUV AWD","overall":null,"frontal":null,"side":null,"rollover":4,"rollover_risk":0.151,"seats":null,"fcw":"Optional","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":null,"frontal":null,"side":null,"rollover":4,"rollover_risk":0.164,"seats":null,"fcw":"Optional","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":19,"ncap":null,"complaints":243},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}