{"id":"2019_chrysler_pacifica","make":"Chrysler","make_slug":"chrysler","model":"Pacifica","model_slug":"pacifica","year":2019,"url":"/chrysler/pacifica/2019/","pts":["phev","gas"],"configs":[{"id":40830,"model":"Pacifica Hybrid","pt":"phev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":6,"displ":3.6,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":29,"hwy":30,"comb":30,"cityA":87,"hwyA":76,"combA":82,"kwh100":41.0,"range":null,"range_city":null,"range_hwy":null,"erange":32.0,"phev_comb":48,"charge240":2.0,"charge240b":0.0,"charger":"","charger_b":"","motor":"89 kW AC Induction","fuel":"Regular Gas and Electricity","vclass":"Minivan - 2WD","co2":119,"fe_score":10,"ghg_score":10,"fuel_cost":2100,"save_spend":4250,"guzzler":false,"mfr_code":"CRX","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":40544,"model":"Pacifica","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":false,"city":18,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":416,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"CRX","modified":"Fri Sep 21 00:00:00 EDT 2018"},{"id":40545,"model":"Pacifica","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"Stop-Start","turbo":false,"super":false,"start_stop":true,"city":19,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":401,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"CRX","modified":"Fri Sep 21 00:00:00 EDT 2018"}],"vclass":"Minivan - 2WD","segment":"Minivan","recalls":[{"campaign":"26V327000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US, LLC)","reported":"2026-05-21","owner_notified":"2026-07-16","units":16,"summary":"Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","consequence":"A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"46D","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"25V876000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Rollx Vans","reported":"2025-12-17","owner_notified":"2026-02-05","units":86,"summary":"Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V538000","component":"HYBRID PROPULSION SYSTEM","mfr":"Chrysler (FCA US, LLC)","reported":"2024-07-18","owner_notified":"2025-03-06","units":3606,"summary":"Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.  The battery pack may cause a vehicle fire when parked, even with the ignition in the \"Off\" position.","consequence":"A vehicle fire increases the risk of injury.","remedy":"Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired.  Dealers will update the high voltage battery pack control module (BPCM) software.  In addition, dealers will inspect and if necessary, replace the battery pack assembly.  Repairs will be performed free of charge.  Owner notification letters were mailed March 6, 2025.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is 72B.  This recall is an expansion of NHTSA recall number 22V-077.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"72B","initiated_by":"ODI","variants":["phev"],"severity":"critical"},{"campaign":"23V010000","component":"HYBRID PROPULSION SYSTEM: INVERTER","mfr":"Chrysler (FCA US, LLC)","reported":"2023-01-17","owner_notified":"2023-02-23","units":67117,"summary":"Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.","consequence":"An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.","remedy":"Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"03A","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"20V191000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Chrysler (FCA US LLC)","reported":"2020-09-10","owner_notified":"2020-04-27","units":319610,"summary":"Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4\" or 12\" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"The lingering rearview image can distract the driver, increasing the risk of a crash.","remedy":"Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W30-W37","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"20V334000","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES","mfr":"Chrysler (FCA US LLC)","reported":"2020-06-09","owner_notified":"2020-07-30","units":23079,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (\"PHEV\").  The 12 volt isolator post located behind the driver's seat may develop high resistance.","consequence":"A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.","remedy":"FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.  In the event the post is compromised, the 12v isolator post and associated cables will be replaced.  Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint.  The recall remedy is currently under development.  FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint.  If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed.  Interim notifications are expected to begin around June 22, 2020.  The recall began July 30, 2020.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is W46.    Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed:  do not park these vehicles inside of buildings or structures, or near other vehicles.  Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W46","initiated_by":"MFR","variants":["phev"],"severity":"critical"},{"campaign":"19V886000","component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr":"Chrysler (FCA US LLC)","reported":"2019-12-12","owner_notified":"2020-01-09","units":20441,"summary":"Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.  A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"The lingering rearview image can distract the driver, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will update the radio software, free of charge.  The recall began January 9, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is VE2.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VE2","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"19V348000","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr":"Chrysler (FCA US LLC)","reported":"2019-05-09","owner_notified":"2019-05-24","units":198731,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.  A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.","consequence":"A loss of power steering assist or a stall can increase the risk of crash.","remedy":"Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  FCA US' number for this recall is V53.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"V53","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V524000","component":"ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD","mfr":"Chrysler (FCA US LLC)","reported":"2018-08-09","owner_notified":"2018-10-02","units":12779,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.  The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.","consequence":"A vehicle stall can increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.  The recall began October 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U87.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U87","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":9,"critical_count":2,"park_outside":true,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":354,"crash":11,"fire":3,"injured":3,"deaths":0,"comps":[["Electrical System",116],["Engine",94],["Power Train",86],["Unspecified",64],["Service Brakes",55],["Steering",42]],"by_year":{"2018":1,"2019":40,"2020":22,"2021":30,"2022":46,"2023":52,"2024":60,"2025":60,"2026":43},"excerpts":[["2024-05-09","Engine","Got on freeway on ramp. About 3/4 of a mile later, warning came on \u00e2\u20ac\u0153Stop Safely, vehicle will shut off soon\u00e2\u20ac\ufffd - red turtle appeared, and service engine soon light came on. 1. Transmission - it is at this point, but part has been ordered to replace 2.Going freeway speeds (73MPH) and had to immediately slow and pull o\u2026"],["2024-04-25","Electrical System","The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated while driving approximately 35 MPH, and ascending a medium grade in the road, the contact heard a \"pinging\" sound and the \"Stop Safely - Vehicle will Shut Off Soon\" warning light and a turtle symbol and the check engine warning light was illuminated. \u2026"],["2024-01-30","Electrical System","The electrical system for the Chrysler Pacificas are dangerous. Beyond the other dangerous recalls, my Horn and cruise control no long work intermittently. I learned this while trying to warn a driver that was cutting into my lane without seeing my vehicle and I couldn\u00e2\u20ac\u2122t warn them that they were about to hit me. Also\u2026"]]},"investigations":[{"action":"RQ24004","component":"ELECTRICAL SYSTEM:WIRING","opened":"2024-02-27","closed":"","campaign":"","subject":"Loss of motive power due to an internal wiring connector short.","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).\u00c2\u00a0 On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an un"},{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"},{"action":"PE22008","component":"POWER TRAIN","opened":"2022-07-22","closed":"2024-03-27","campaign":"23V010","subject":"Transmission fault leading to loss of motive power","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect"}],"ncap":[{"desc":"VAN FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.116,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":121,"headline":{"range":null,"mpg":30,"ncap":5,"complaints":354},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}