{"id":"2018_ram_promaster","make":"Ram","make_slug":"ram","model":"ProMaster","model_slug":"promaster","year":2018,"url":"/ram/promaster/2018/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V720000","component":"ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY","mfr":"Chrysler (FCA US, LLC)","reported":"2025-10-23","owner_notified":"2025-12-11","units":300691,"summary":"Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.","consequence":"Electrical circuits that overheat increase the risk of a fire.","remedy":"Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"67C, B3C, C9C","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"20V582000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT","mfr":"Prime-Time Specialty Vehicles","reported":"2020-10-15","owner_notified":"","units":20,"summary":"Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines.  The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.","consequence":"The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.","remedy":"Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge.  Owners may contact Prime-Time customer service at 1-574-293-9191.  Prime-Time's number for this recall is W00.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W00","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V036000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT","mfr":"Chrysler (FCA US LLC)","reported":"2020-01-23","owner_notified":"2020-05-26","units":222207,"summary":"Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines.  The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.","consequence":"The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge.  The recall began May 26, 2020.  Owners may contact Ram Trucks at 1-866-726-4636.  Chrysler's number for this recall is W00.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W00","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V818000","component":"ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN","mfr":"Chrysler (FCA US LLC)","reported":"2019-11-15","owner_notified":"2020-07-07","units":99128,"summary":"Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C).  The engine cooling fan may seize which can cause the cooling fan motor to overheat.","consequence":"An overheated fan motor increases the risk of a fire.","remedy":"Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge.  Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.  Owners will receive a second notice when the remedy becomes available.  The recall began July 7, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is VB2.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VB2","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"19V428000","component":"EQUIPMENT","mfr":"Unicell Body Company Inc.","reported":"2019-06-11","owner_notified":"2019-05-09","units":325,"summary":"Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image.  The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.","consequence":"The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.","remedy":"Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V333000","component":"SEATS","mfr":"New England Wheels","reported":"2019-04-29","owner_notified":"2019-05-27","units":544,"summary":"New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.  When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.","consequence":"In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.","remedy":"New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.  Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"18E-076","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V313000","component":"SEATS","mfr":"Mobility Transportation Services","reported":"2019-04-18","owner_notified":"2020-05-19","units":2080,"summary":"Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719.  When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.","consequence":"In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.","remedy":"MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge.  The recall began May 19, 2019.  Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V332000","component":"SEATS","mfr":"Prime-Time Specialty Vehicles","reported":"2019-03-01","owner_notified":"2018-11-16","units":90,"summary":"Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats.  When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.","consequence":"In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.","remedy":"Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge.  The recall began November 16, 2018.  Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V524000","component":"ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD","mfr":"Chrysler (FCA US LLC)","reported":"2018-08-09","owner_notified":"2018-10-02","units":12779,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.  The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.","consequence":"A vehicle stall can increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.  The recall began October 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U87.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U87","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V712000","component":"AIR BAGS:SIDE/WINDOW","mfr":"Chrysler (FCA US LLC)","reported":"2017-11-14","owner_notified":"2018-01-11","units":3514,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles.  An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.","consequence":"A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.","remedy":"Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge.  The recall began January 11 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is T64.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T64","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":10,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":37,"crash":4,"fire":0,"injured":0,"deaths":0,"comps":[["Electrical System",11],["Engine",11],["Unspecified",7],["Power Train",7],["Visibility/Wiper",4],["Service Brakes",3]],"by_year":{"2018":7,"2019":2,"2020":4,"2021":5,"2022":4,"2023":4,"2024":4,"2025":3,"2026":4},"excerpts":[["2026-03-18","Steering","My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled\u2026"],["2026-02-20","Engine And Engine Cooling","The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an AAA \u2026"],["2025-09-05","Service Brakes","The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There \u2026"]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":37},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}