{"id":"2018_chrysler_pacifica","make":"Chrysler","make_slug":"chrysler","model":"Pacifica","model_slug":"pacifica","year":2018,"url":"/chrysler/pacifica/2018/","pts":["phev","gas"],"configs":[{"id":39483,"model":"Pacifica Hybrid","pt":"phev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":6,"displ":3.6,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":32,"hwy":33,"comb":32,"cityA":89,"hwyA":78,"combA":84,"kwh100":40.0,"range":null,"range_city":null,"range_hwy":null,"erange":33.0,"phev_comb":52,"charge240":2.0,"charge240b":0.0,"charger":"","charger_b":"","motor":"89 kW AC Induction","fuel":"Regular Gas and Electricity","vclass":"Minivan - 2WD","co2":106,"fe_score":10,"ghg_score":10,"fuel_cost":1950,"save_spend":4750,"guzzler":false,"mfr_code":"CRX","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":39087,"model":"Pacifica","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"Stop-Start","turbo":false,"super":false,"start_stop":true,"city":19,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":401,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"CRX","modified":"Fri Nov 03 00:00:00 EDT 2017"},{"id":39266,"model":"Pacifica","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":false,"city":18,"hwy":28,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":416,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"CRX","modified":"Fri Nov 03 00:00:00 EDT 2017"}],"vclass":"Minivan - 2WD","segment":"Minivan","recalls":[{"campaign":"25V876000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Rollx Vans","reported":"2025-12-17","owner_notified":"2026-02-05","units":86,"summary":"Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V536000","component":"HYBRID PROPULSION SYSTEM","mfr":"Chrysler (FCA US, LLC)","reported":"2024-07-18","owner_notified":"2024-12-12","units":15910,"summary":"Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077.  The battery pack may cause a vehicle fire when parked, even with the ignition in the \"Off\" position.","consequence":"A vehicle fire increases the risk of injury.","remedy":"Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired.  Dealers will update the high voltage battery pack control module (BPCM) software.  In addition, dealers will inspect and if necessary, replace the battery pack assembly.  Repairs will be performed free of charge.  Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024.  Owner notification letters were mailed December 12, 2024.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is 73B.  Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"73B","initiated_by":"ODI","variants":["phev"],"severity":"critical"},{"campaign":"23V010000","component":"HYBRID PROPULSION SYSTEM: INVERTER","mfr":"Chrysler (FCA US, LLC)","reported":"2023-01-17","owner_notified":"2023-02-23","units":67117,"summary":"Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs).  An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.","consequence":"An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.","remedy":"Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.  FCA US will notify dealers and begin notifying owners on or about:  03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles.  FCA began notifying owners on February 23, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 03A.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"03A","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V077000","component":"HYBRID PROPULSION SYSTEM","mfr":"Chrysler (FCA US, LLC)","reported":"2022-02-11","owner_notified":"2022-10-06","units":16741,"summary":"Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  A vehicle fire can occur when parked, even with the ignition in the \"Off\" position.","consequence":"A vehicle fire increases the risk of injury.","remedy":"Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired.  Dealers will update the high voltage battery pack control module (BPCM) software.  In addition, dealers will inspect and if necessary, replace the battery pack assembly.  Repairs will be performed free of charge.  Interim letters, informing owners of the safety risk were mailed on February 25, 2022.  Final owner notification letters were mailed October 6, 2022.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"Z11","initiated_by":"MFR","variants":["phev"],"severity":"critical"},{"campaign":"20V334000","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES","mfr":"Chrysler (FCA US LLC)","reported":"2020-06-09","owner_notified":"2020-07-30","units":23079,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (\"PHEV\").  The 12 volt isolator post located behind the driver's seat may develop high resistance.","consequence":"A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.","remedy":"FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination.  In the event the post is compromised, the 12v isolator post and associated cables will be replaced.  Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint.  The recall remedy is currently under development.  FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint.  If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed.  Interim notifications are expected to begin around June 22, 2020.  The recall began July 30, 2020.  Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US LLC's number for this recall is W46.    Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed:  do not park these vehicles inside of buildings or structures, or near other vehicles.  Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"W46","initiated_by":"MFR","variants":["phev"],"severity":"critical"},{"campaign":"19V886000","component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr":"Chrysler (FCA US LLC)","reported":"2019-12-12","owner_notified":"2020-01-09","units":20441,"summary":"Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens.  A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"The lingering rearview image can distract the driver, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will update the radio software, free of charge.  The recall began January 9, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is VE2.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VE2","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"19V348000","component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr":"Chrysler (FCA US LLC)","reported":"2019-05-09","owner_notified":"2019-05-24","units":198731,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems.  A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.","consequence":"A loss of power steering assist or a stall can increase the risk of crash.","remedy":"Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  FCA US' number for this recall is V53.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"V53","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V143000","component":"SUSPENSION:FRONT:CONTROL ARM:LOWER ARM","mfr":"Chrysler (FCA US LLC)","reported":"2019-02-28","owner_notified":"2019-04-26","units":47771,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles.  The right front lower control arm may separate from the steering knuckle.","consequence":"A control arm separation could increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary.  The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt.  These repairs will be performed free of charge.  The recall began April 26, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is V15.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"V15","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V740000","component":"ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR","mfr":"Chrysler (FCA US LLC)","reported":"2018-10-19","owner_notified":"2018-11-15","units":10260,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV).  After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.","consequence":"The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.","remedy":"FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge.  The recall began November 15, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U94.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U94","initiated_by":"MFR","variants":["phev"],"severity":"critical"},{"campaign":"18V524000","component":"ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD","mfr":"Chrysler (FCA US LLC)","reported":"2018-08-09","owner_notified":"2018-10-02","units":12779,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles.  The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.","consequence":"A vehicle stall can increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge.  The recall began October 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U87.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U87","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V493000","component":"POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT","mfr":"Chrysler (FCA US LLC)","reported":"2018-07-26","owner_notified":"2018-09-18","units":61,"summary":"Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles.  The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.","consequence":"If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the \"Park\" position.  Either condition may increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge.  The recall began September 18, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U80.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U80","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V492000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr":"Chrysler (FCA US LLC)","reported":"2018-07-26","owner_notified":"2018-08-07","units":5,"summary":"Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles.  A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.","consequence":"If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the transmission, free of charge.  The recall is expected to begin September 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U85.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U85","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V395000","component":"ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE","mfr":"Chrysler (FCA US LLC)","reported":"2018-06-14","owner_notified":"2018-07-09","units":240242,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles.  The Manual Park Release (MPR) plug may be removed without a tool.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, \"Theft Protection.\"","consequence":"If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.","remedy":"Chrysler will notify owners, and dealers will replace the MPR plug, free of charge.  The recall began July 9, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U50.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U50","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V332000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"Chrysler (FCA US LLC)","reported":"2018-05-17","owner_notified":"2018-06-04","units":4815661,"summary":"Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles.  These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.  If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.","consequence":"If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.","remedy":"Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge.  The recall began June 4, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Note: Owners are advised to stop using cruise control until the software update has been performed.  In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"U49,U59-U65,U68,U73","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V824000","component":"EQUIPMENT","mfr":"Chrysler (FCA US LLC)","reported":"2017-12-21","owner_notified":"2018-02-14","units":61791,"summary":"Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf","consequence":"If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.","remedy":"Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge.  The recall began February 14, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on \"Product Safety Recall\" for more information. Chrysler's number for this recall is T82.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T82","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"17V542000","component":"SEAT BELTS:REAR/OTHER","mfr":"Chrysler (FCA US LLC)","reported":"2017-08-31","owner_notified":"2017-10-26","units":47927,"summary":"Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option.  In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.","consequence":"Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.","remedy":"Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge.  The recall began October 26, 2017.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is T54.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T54","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":16,"critical_count":5,"park_outside":true,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":1086,"crash":30,"fire":26,"injured":19,"deaths":0,"comps":[["Engine",435],["Electrical System",369],["Power Train",193],["Steering",171],["Unspecified",146],["Hybrid Propulsion System",75]],"by_year":{"2017":5,"2018":118,"2019":169,"2020":64,"2021":68,"2022":131,"2023":125,"2024":141,"2025":140,"2026":125},"excerpts":[["2022-05-03","Hybrid Propulsion System","The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf\u2026"],["2022-04-27","Hybrid Propulsion System","The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amoun\u2026"],["2022-04-20","Hybrid Propulsion System","The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufactur\u2026"]]},"investigations":[{"action":"PE25009","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","opened":"2025-09-05","closed":"","campaign":"","subject":"Intermittent Loss of Electric Power Steering","summary":"The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017\u00e2\u20ac\u201c2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivatio"},{"action":"PE24028","component":"EQUIPMENT:ELECTRICAL","opened":"2024-10-03","closed":"2025-06-05","campaign":"","subject":"Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.","summary":"On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners\u00e2\u20ac\u2122 homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an inco"},{"action":"RQ24004","component":"ELECTRICAL SYSTEM:WIRING","opened":"2024-02-27","closed":"","campaign":"","subject":"Loss of motive power due to an internal wiring connector short.","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).\u00c2\u00a0 On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an un"},{"action":"RQ24001","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","opened":"2024-01-16","closed":"","campaign":"26V362","subject":"Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)","summary":"On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition \u00e2\u20ac\u0153OFF\u00e2\u20ac\u2122 fires that originate at the high voltage (HV) battery pack assembly. An ignition \u00e2\u20ac\u02dcOFF\u00e2\u20ac\u2122 vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability b"},{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"},{"action":"PE22008","component":"POWER TRAIN","opened":"2022-07-22","closed":"2024-03-27","campaign":"23V010","subject":"Transmission fault leading to loss of motive power","summary":"On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect"}],"ncap":[{"desc":"VAN FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.116,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":121,"headline":{"range":null,"mpg":32,"ncap":5,"complaints":1086},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}