{"id":"2017_ford_c_max","make":"Ford","make_slug":"ford","model":"C-MAX","model_slug":"c-max","year":2017,"url":"/ford/c-max/2017/","pts":["phev","hev"],"configs":[{"id":38506,"model":"C-MAX Energi Plug-In Hybrid","pt":"phev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":4,"displ":2.0,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":41,"hwy":38,"comb":39,"cityA":104,"hwyA":87,"combA":95,"kwh100":35.0,"range":null,"range_city":null,"range_hwy":null,"erange":20.0,"phev_comb":54,"charge240":2.5,"charge240b":0.0,"charger":"","charger_b":"","motor":"68 kW DCPM","fuel":"Regular Gas and Electricity","vclass":"Midsize Cars","co2":122,"fe_score":10,"ghg_score":10,"fuel_cost":1600,"save_spend":5250,"guzzler":false,"mfr_code":"FMX","modified":"Mon Sep 25 00:00:00 EDT 2023"},{"id":38495,"model":"C-MAX Hybrid FWD","pt":"hev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":4,"displ":2.0,"eng":"","turbo":false,"super":false,"start_stop":true,"city":42,"hwy":38,"comb":40,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"280V Li-Ion","fuel":"Regular","vclass":"Large Cars","co2":222,"fe_score":9,"ghg_score":9,"fuel_cost":1550,"save_spend":3500,"guzzler":false,"mfr_code":"FMX","modified":"Mon Sep 25 00:00:00 EDT 2023"}],"vclass":"Midsize Cars","segment":"Midsize car","recalls":[{"campaign":"22V413000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","mfr":"Ford Motor Company","reported":"2022-06-10","owner_notified":"2022-10-27","units":2925968,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and  2015-2018 Edge vehicles.  The bushing that attaches the shifter cable to the transmission may degrade or detach.","consequence":"A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.","remedy":"Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.  Remedy parts are expected to be available in 4th Quarter 2022.  Owner notification letters were mailed October 27, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S43.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S43","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":25,"crash":2,"fire":2,"injured":0,"deaths":0,"comps":[["Unspecified",6],["Vehicle Speed Control",4],["Electrical System",3],["Steering",3],["Power Train",3],["Fuel/Propulsion System",2]],"by_year":{"2017":2,"2018":1,"2019":1,"2020":2,"2021":3,"2022":5,"2023":2,"2024":6,"2025":2,"2026":1},"excerpts":[["2025-08-13","Steering","The contact owns a 2017 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the steering wheel detached from the steering column. The contact stated that the steering wheel had loosened. The vehicle was taken to the dealer, where it was diagnosed with a detached steering wheel bolt. The co\u2026"],["2025-07-25","Tires","At night I noticed the indicator light came on for tire pressure drove to the next gas station to check it was flat tire I looked every where for the spare tire no luck.called dealer told me where to look. Then he checked something and said it came with a air pump under the passenger seat. I read the symbol of Instruct\u2026"],["2024-07-26","Power Train","The contact owns a 2017 Ford C-MAX Hybrid. The contact stated that the vehicle failed to shift as intended and made an abnormal humming sound while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was replaced; however, the failure recurred. The contact stated\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"5 HB FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.147,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"Optional","variant":null},{"desc":"5 HB FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.143,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"Optional","variant":"hev"}],"popularity":999,"headline":{"range":null,"mpg":40,"ncap":4,"complaints":25},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}