{"id":"2017_chevrolet_express","make":"Chevrolet","make_slug":"chevrolet","model":"Express","model_slug":"express","year":2017,"url":"/chevrolet/express/2017/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"24V702000","component":"SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS","mfr":"General Motors, LLC","reported":"2024-09-19","owner_notified":"2025-02-20","units":18325,"summary":"General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC).  The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak.","consequence":"A brake fluid leak can result in brake failure, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the brake line as necessary, free of charge.  Interim letters informing owners of the safety risk were mailed November 5, 2024.  A second notice will be sent once the remedy becomes available, anticipated February 28, 2025.  Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242466950.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242466950","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V247000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"General Motors, LLC","reported":"2023-04-06","owner_notified":"2023-05-02","units":150830,"summary":"General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system.  When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.","consequence":"An overheated electrical circuit increases the risk of a fire.","remedy":"Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge.  Owner notification letters were mailed May 2, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GMC's number for this recall is N222386050.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N222386050","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"19V428000","component":"EQUIPMENT","mfr":"Unicell Body Company Inc.","reported":"2019-06-11","owner_notified":"2019-05-09","units":325,"summary":"Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image.  The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.","consequence":"The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.","remedy":"Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V387000","component":"VISIBILITY:GLASS, SIDE/REAR","mfr":"General Motors LLC","reported":"2019-05-23","owner_notified":"2019-07-05","units":1159,"summary":"General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles.  One or both of the rear-quarter windows may be tempered glass instead of laminated glass.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"","consequence":"Tempered glass increases the risk of injury in the event of a side impact or rollover crash.","remedy":"GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge.  The recall began July 5, 2019.  Owners may contact GM customer service at 1-586-596-1733.  GM's number for this recall is N192218960.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N192218960","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V655000","component":"ELECTRICAL SYSTEM","mfr":"General Motors LLC","reported":"2018-09-21","owner_notified":"2018-11-06","units":30448,"summary":"General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM).  If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.","consequence":"If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.","remedy":"GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge.  The recall began November 6, 2018.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is 18299.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"18299","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"18V295000","component":"VISIBILITY:POWER WINDOW DEVICES AND CONTROLS","mfr":"General Motors LLC","reported":"2018-05-03","owner_notified":"2018-08-10","units":207483,"summary":"General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows.  Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.","consequence":"High electrical resistance can increase the risk of a fire.","remedy":"GM will notify owners, and dealers will replace the driver side window switch, free of charge.  The recall began August 10, 2018.   Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is 18155.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"18155","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"18V267000","component":"EQUIPMENT","mfr":"General Motors LLC","reported":"2018-04-26","owner_notified":"2018-06-11","units":6154,"summary":"General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf","consequence":"In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.","remedy":"GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge.  The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638.  GM's number for this recall is 18146.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"18146","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"16V700000","component":"VISIBILITY:REARVIEW MIRRORS/DEVICES","mfr":"General Motors LLC","reported":"2016-09-29","owner_notified":"2016-11-08","units":40,"summary":"General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016.  The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror.  These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors.  Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rearview Mirrors.\"","consequence":"If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.","remedy":"GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge.  The recall began on November 8, 2016.  Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782.  GM's number for this recall is 16036.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"16036","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":8,"critical_count":4,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":21,"crash":1,"fire":0,"injured":0,"deaths":0,"comps":[["Service Brakes",11],["Forward Collision Avoidance",6],["Electrical System",3],["Air Bags",3],["Service Brakes, Hydraulic",2],["Steering",1]],"by_year":{"2017":1,"2019":6,"2020":2,"2022":1,"2023":2,"2024":8,"2026":1},"excerpts":[["2026-08-20","Air Bags","Airbags, Completely available to be inspected at any time, Passenger was struck by the airbags, has yet to be brought to a dealer"],["2024-09-09","Service Brakes","The ABS/Traction control system has malfunctioned 3 separate times since purchase of the vehicle in 2017. The indicated fault is code C0110-04, Pump Motor Circuit Open. This fault has required the replacement of the Brake Control Computer (GM part# 19435407) and the Hydraulic Control Module (GM part# 25879231). The fir\u2026"],["2024-04-05","Service Brakes, Hydraulic","The contact owns a 2017 Chevrolet Express. The contact stated that while driving at approximately 35 MPH, the ABS inadvertently engaged, and the vehicle pulled to the left side. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the electronic brake control module assembly neede\u2026"]]},"investigations":[{"action":"PE23016","component":"POWER TRAIN","opened":"2023-09-27","closed":"2025-01-10","campaign":"","subject":"6L90 Transmission Failure","summary":"The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 2021 to April 2021. This out of tolerance machining may create excessive wear to the valve body check balls, possibly resulting in an inability to engage drive or reverse. The potential loss of drivabili"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":21},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}