{"id":"2016_nissan_nv","make":"Nissan","make_slug":"nissan","model":"NV","model_slug":"nv","year":2016,"url":"/nissan/nv/2016/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"20V188000","component":"AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE","mfr":"Nissan North America, Inc.","reported":"2020-03-30","owner_notified":"2020-05-07","units":216678,"summary":"Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles.  Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.","consequence":"An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.","remedy":"Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge.  The recall began May 7, 2020.  Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":17,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Unspecified",7],["Service Brakes",4],["Visibility/Wiper",2],["Wheels",2],["Engine",2],["Electrical System",2]],"by_year":{"2016":1,"2017":2,"2018":4,"2020":4,"2021":3,"2022":2,"2026":1},"excerpts":[["2022-03-02","Engine","The contact owns a 2016 Nissan NV. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle failed to accelerate over 20 MPH. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed tha\u2026"],["2021-12-29","Service Brakes","The contact owns a 2016 Nissan NV3500. The contact stated that while driving the brakes became inoperable. The speedometer and odometer became inoperable. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer but not diagnosed or repaired. The contact stated that the vehicle was too\u2026"],["2021-12-29","Service Brakes","The contact owns a 2016 Nissan NV3500. The contact stated while operating the vehicle, the instrument malfunctioned. The check engine warning light, odometer, speedometer, and the braking system malfunctioned causing the brake pedal to extend to the floor while depressed. The vehicle was taken to the local dealer. The \u2026"]]},"investigations":[],"ncap":[{"desc":"VAN RWD","overall":null,"frontal":null,"side":null,"rollover":2,"rollover_risk":0.306,"seats":12,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":17},"carried_from":null,"presskit_trims":[],"generated_at":"2026-09-11 15:21 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}