{"id":"2016_ford_e_series","make":"Ford","make_slug":"ford","model":"E-Series","model_slug":"e-series","year":2016,"url":"/ford/e-series/2016/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"19V432000","component":"POWER TRAIN:CLUTCH ASSEMBLY","mfr":"Ford Motor Company","reported":"2019-06-10","owner_notified":"2019-08-19","units":3868,"summary":"Ford Motor Company (Ford) is recalling certain 2009-2016 Ford Econoline vehicles equipped with a 5R110W transmission, 5.4L engine, and a school bus or ambulance preparation package.  A weld within the coast clutch may fail, causing an unexpected loss of drive power.","consequence":"A sudden loss of drive power increases the risk of a crash.  Transferring occupants of a disabled school bus or ambulance to another vehicle increases their risk of injury.","remedy":"Ford will notify owners, and dealers will replace the single-engaging coast one-way clutch with a new dual-engaging one-way clutch, free of charge.  The recall began August 19, 2019.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 19S20.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19S20","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"19V401000","component":"EQUIPMENT","mfr":"VCI Emergency Vehicle Specialists","reported":"2019-05-29","owner_notified":"2019-05-09","units":22,"summary":"VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image.  The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.","consequence":"The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.","remedy":"VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge.  The recall began May 9, 2019.  Owners may contact ASA Electronics at 1-800-384-4400.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V205000","component":"SEATS","mfr":"Quality Van Sales, Inc.","reported":"2019-03-18","owner_notified":"2019-03-21","units":471,"summary":"Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions.  The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, \"Seating Systems.\"","consequence":"In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.","remedy":"Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge.   The recall began March 21, 2019.  Owners may contact Quality Van customer service at 1-800-408-8550.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.Please provide the following information:","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V269000","component":"FUEL SYSTEM, OTHER","mfr":"National Fleet Services of Ohio","reported":"2017-04-21","owner_notified":"2017-04-21","units":8,"summary":"National Fleet Services of Ohio (National Fleet) is recalling certain 2016 Ford E-450 vehicles equipped with Roush, Generation 4, Propane Conversion Kits.  The fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off.","consequence":"An engine stall while driving increases the risk of a crash.","remedy":"National Fleet will notify owners, and Roush dealers will replace the defective fuel control valve solenoid, free of charge.  The recall began on April 21, 2017.  Owners may contact National Fleet customer service at 1-440-903-5177, or Roush customer service at 1-800-597-6874.  National Fleet's number for this recall is VR.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VR","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V170000","component":"FUEL SYSTEM, OTHER","mfr":"Roush CleanTech, LLC","reported":"2017-03-13","owner_notified":"2017-03-22","units":434,"summary":"Roush CleanTech, LLC (Roush) is recalling certain 2015-2017 Roush-modified Ford E-450, F59, F-650 and F-750 vehicles equipped with certain Generation 4 Propane Conversion Kits.  The fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off.","consequence":"An engine stall while driving increases the risk of a crash.","remedy":"Roush has notified owners, and dealers will replace the fuel control valve solenoid, free of charge.  The recall began on March 22, 2017.  Owners may contact Roush customer service at 1-800-597-6874.  Roush's number for this recall is VR.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VR","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"16V046000","component":"ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL","mfr":"Ford Motor Company","reported":"2016-01-28","owner_notified":"2016-02-19","units":75,"summary":"Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller.  The trailer braking system may fail, increasing the distance needed to stop the vehicle.","consequence":"If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.","remedy":"Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge.  The recall began on February 19, 2016.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 16S01.  Note: This recall supersedes 15V-710.  Any vehicle previously repaired under 15V-710 will need to be repaired again.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"16S01","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"15V710000","component":"ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL","mfr":"Ford Motor Company","reported":"2015-10-27","owner_notified":"2015-11-10","units":65,"summary":"Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller.  In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.","consequence":"If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.","remedy":"Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge.  The recall began on November 10, 2015.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 15S32.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"15S32","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":7,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":44,"grade":"F","complaints":{"count":25,"crash":2,"fire":1,"injured":1,"deaths":0,"comps":[["Structure",7],["Unspecified",3],["Tires",2],["Vehicle Speed Control",2],["Power Train",2],["Engine",1]],"by_year":{"2016":4,"2017":5,"2018":8,"2019":2,"2020":2,"2021":2,"2023":1,"2025":1},"excerpts":[["2025-12-29","Vehicle Speed Control","The contact rented a 2016 U-Haul E450. The contact stated that while in the parking lot and placing the vehicle in drive, the contact tapped on the accelerator pedal, then when the brakes were applied and the vehicle suddenly accelerated. The contact removed her foot from the brake, and it continued to accelerate and c\u2026"],["2023-08-03","Power Train","\u00c2 The contact owns a 2016 Ford E-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to Ford Campaign Number:19B40 (Coast Clutch Cylinder and One-Way Clutch Replacement). The vehicle was\u2026"],["2021-07-02","Structure","Driver\u00e2\u20ac\u2122s side extended towing mirror (Ford e450 Class C RV) began closing back toward door while on interstate at normal speed. I rolled down window to push it back out, and the arm extension and mirror fell down out of the \u00e2\u20ac\u0153elbow joint\u00e2\u20ac\ufffd basically hanging by the electrical cord. Was able to exit interstate. Could\u2026"]]},"investigations":[{"action":"PE18010","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","opened":"2018-08-21","closed":"2019-07-16","campaign":"19V432000","subject":"Internal transmission failure","summary":"By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.Vehicles equipped with a 5R110W transmission contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing an elevated rate of loss o"}],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":25},"carried_from":null,"presskit_trims":[],"generated_at":"2026-09-11 15:21 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}